Repair And Warranty Activation
IN CROSSLAND, we take great pride in our craftsmanship. We have maintained the highest standards in design and materials; creating exquisite products that have been carefully assessed to uniquely satisfy all our beloved customers.
Subject to applicable conditions and exclusions, CROSSLAND products are protected from the original date of purchase From 3 Months Up To a 12 Months warranty depends on product type.
The warranty covers any fault arising from defective parts or a manufacturing defect.
Products accepted for repair / exchange under the following conditions :-
Proof of Purchase must be provided (Invoice number or gift receipt) Note: Your invoice number is sent to you on your provided email upon purchase.
If it is not missing any accessories or hardware parts. (Missing accessories or hardware parts may be replaced with additional charges).
Must be purchased from CROSSLAND Online Store and Official Stores Marketplaces Platforms.
Warranty Not Covered The Following :-
Loss of hardware or any additional accessories
Scratches and abrasions.
Damages resulting from misuse.
Exceeding Warranty Period issued for each product type.