TERMS & CONDITIONS

This page tells you information about us and the legal terms and conditions (“Terms & Conditions”) under which we sell any of the Products listed on this Website to you.

By accessing, visiting, using andor purchasing any product from the Website, you agree to comply with and to be legally bound by these legal Terms and Conditions of the Website.

Your access, visit, use andor purchase from the Website shall be deemed as an acceptance to these Terms and Conditions. In the event that you disagree on the Terms and Conditions, you are advised to stop accessing, using, visiting, andor purchasing from the Website.

These Terms and Conditions may be subject to changes from time to time at CROSSLAND ‘s sole discretion and such changes shall be effective upon integrating on the Website, and accordingly, you are advised to refer back to this Terms and Conditions, from time to time. CROSSLAND may notify You by the occurrence of any changes made to this Terms and Conditions upon You create an account on the Website. CROSSLAND disclaims any liability in the event that You shall not receive such notice(s).

In the event You disagree with such changes Your sole remedy is to stop accessing, using the Website andor subscribing on the Online Service(s). Your continuous access, visit, use the Website, andor purchasing the Product(s) online shall be deemed as an acceptance of such changes.

DEFINITIONS

– Online Service(s) means the services and features served on the Website as the virtual fitting room for knowing size measures, shop the look for fashion styling recommendations, email shots for fashion products recommendations, fashion photography for viewing fashion products, content descriptions for explaining fashion products and after-sales and customer services which are all services in accordance with the terms and conditions of this Terms and Conditions.

–  Website: means the online store, which has the web address of www.crossland-eg.com and/or www.kaian-trading.com, owned and operated by KAIAN TRADING COMPANY for the sale of the Products in accordance with the terms and conditions of this Terms and Conditions.

– Policies: means all the rules, terms, and regulations issued by CROSSLAND and posted on the Website, including with no limitation privacy policy and intellectual property rights policy.

– CROSSLAND : means The brand owned by KAIAN TRADING COMPANY, an Egyptian limited liability company, and its affiliates and subsidiaries from time to time.

We mean CROSSLAND .

– You mean the person or user who accesses, uses, andor purchases from the Website (hereinafter referred to as “You” or “Your”).

– Your Content: means all information, data, and contacts related to You including with no limitation all financial information or images that You add on the Website.

1. REGISTRATION

1.1. In order to create an account on the Website, you will need to provide Your Contact Information on https://crossland-eg.com/account/register to complete the online registration. You may be asked to supply certain information relevant to your Purchase including, without limitation, your name and last name, your e-mail address, your mailing address, your date of birth. your name and last name, your e-mail address, your mailing address, your date of birth. If you register for an account on the Website, you will be asked to provide an email address/user ID and password and you agree to:

         i. keep your password confidential.

       ii. notify us if you become aware of any disclosure of your password.

     iii. be responsible for any activity on the Website arising out of any failure to keep your password confidential, and that you may be held liable for any losses arising out of such failure.

     iv. provide true, accurate, current, and complete information about yourself as prompted by CROSSLAND ‘s registration form.

1.2. Your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own responsibility and risk without any liability on CROSSLAND , whatsoever.

1.3. You will maintain and promptly update Contact Information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if CROSSLAND has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms and Conditions , without prejudice to any other rights and remedies of the  Website under this Terms and Conditions  or at law, the Website has the right to indefinitely suspend, limit or withdraw your access to the Website and/or your membership of the Website.

1.4. You may cancel your account on the Website by contacting us.

1.5. Upon creating your account on the Website, You shall be able to use and purchase any product on the Website.

1.6. CROSSLAND reserves the right, at any time at its sole discretion, to (i) remove the Inappropriate Content; or (ii) suspend or cancel Your account and Your access to the Online Service(s), in the event of the occurrence of any of the following events:

         i. violating this Terms and Conditions andor Policy;

       ii. violating any applicable law.

     iii. CROSSLAND believes that Your account is transmitting to CROSSLAND a Spam or virus.

1.7. Prices of the products on the Website are subject to change without prior notice. The Website reserves the right at any time to modify or discontinue the Online Service (or any part or content thereof) without notice at any time. The Website shall not be liable to You or to any third-party for any modification, price change, suspension, or discontinuance of the Online Service.

2. RETURNS AND REFUNDS

2.1. Returns of products shall be managed by CROSSLAND in accordance with the returns policy, as it may be amended from time to time. Acceptance of returns shall be in our discretion, subject to compliance with applicable laws of the territory. Please check Return and Exchange Policy on https://crossland-eg.com/pages/returns-exchanges-policy

2.2. Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territory. We may offer refunds, at our discretion:

       i. in respect of the product price.

       ii.  by way of vouchers, bank transfers, or such other method as we may determine from time to time.

2.3. Returned products shall be accepted and refunds issued by CROSSLAND , for and on behalf of the seller.

2.4. Changes to our returns page or refunds page shall be effective in respect of all purchases made from the date of publication of the change on the Website.

3. THIRD PARTY’S WEBSITES

3.1. In the event that the   Website contains links related to third party’s websites, CROSSLAND does not assume any liability relating to Your access or use of such third party’s websites, and Your access and use to such third party’s website(s) will be at Your own responsibility and risk. Such third party’s websites are independent websites and their existence on the Website doesn’t mean that CROSSLAND endorses or encourages You to open them.

3.2. CROSSLAND reserves the right, at any time at its sole discretion, to remove such link of third party’s website from the Website.

4. DISCLAIMERS

4.1 All Online Service(s) are provided “as is” and “as available.” CROSSLAND hereby expressly disclaims any representations or warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for any particular purpose, non-infringement of the Online Services. CROSSLAND does not warrant or make any representations to the security of the Website or the Online Service(s). CROSSLAND does not warrant that (i) Website, (ii) the servers which make the Website available, or (iii) electronic communications sent by CROSSLAND are free from viruses, error, or any other harmful elements.

4.2 CROSSLAND makes no warranty that the results obtained from the use of the Online Service(s) will be effective, accurate, or reliable.

4.3 CROSSLAND shall not be liable toward You in respect of, including with no limitation : (i) direct, damage, loss, claims or expenses; (ii) any unauthorized access or use to Your account, Contact Information, Your Content or Your Online Service(s); (iii) any virus, bugs or any program that can harm Your account, Contact Information, Your Content or Your Online Service(s); (iv) any Inappropriate Content or inaccurate Contact Information provided from Your side; (v) any third party conduct; (vi) for any damage incurred by You as a result of Your misuse of the Website andor the Online Service(s); (vii) any permanent or temporary inaccessibility of the Website andor Online Service(s) as a result of including with no limitation equipment malfunctions, application errors, infrastructure outage, routine or emergency maintenance, (viii) Your failure to execute a milestone required to access any of the Online Service(s); or (ix) Force Majeure.

4.4 The use of the Online Service(s) or the downloading or other use through the Website is done at Your own discretion and risk, and You will be solely responsible for any damage that may occur to Your computer system, loss of data, or other harm that results from such activities. CROSSLAND assumes no liability for any computer virus or other similar software code that is downloaded to Your computer from the Website or in connection with any Online Service(s).

4.5 You agree that the Online Service(s) andor the Website will be updated and modified from time to time, and CROSSLAND may notify You by such updates and modifications. These updates and modifications may take the form of bug fixes, enhanced functions, new modules, changes in the user interface, or other forms.

5. UPDATE OF INFORMATION

In the event that You need to update or modify Your Contact Information or any other information provided by your side to CROSSLAND , You are requested to send an email at [email protected]

6. GENERAL

6.1. Governing Law

These Terms and Conditions and any non-contractual rights or obligations arising out of or in connection with it shall be governed by and construed in accordance with the applicable laws of Egypt.

6.2. Dispute Resolution

If you have an issue with the Online Services, please contact us through email or phone. We will endeavor to resolve your issue as soon as possible.

6.3. Third Party Rights

A person who is not a party to these Terms and Conditions has no right to enforce any of its terms.

6.4. Relationship of the Parties

Nothing contained in these Terms and Conditions will be deemed or construed by the parties or any third party to create the relationship of partnership, joint venture, or agency between the parties, it being understood that the parties will at all times remain independent parties contracting for the Online Services.

6.5. Force Majeure

Neither party will be liable for any loss or damage or for any delay or failure in performance due to acts beyond the control of such party whether or not such acts could reasonably be anticipated (including acts of God, legislative, judicial or regulatory acts of any provincial or the federal government, court or regulatory authority, acts of any of our subcontractors or any third-party providers of goods or services to us, labor disruptions, blackouts, embargoes).

6.6. Assignment

These Terms and Conditions will be binding upon and endure to the benefit of the parties and their respective successors and permitted assigns. You agree that you will not assign or transfer these Terms and Conditions or any of your rights or obligations under these Terms and Conditions, whether directly or indirectly, without first obtaining our prior written consent, such consent not to be unreasonably withheld.

6.7. Entire Agreement

These Terms and Conditions and the documents referred to or incorporated herein by reference contain the entire agreement between the parties with respect to the subject matter and supersede all prior agreements, negotiations, and representations, written or oral, relating to its subject matter. Except as provided in these Terms and Conditions and the documents referred to or incorporated into these Terms and Conditions by reference, there are no conditions, representations, warranties, undertakings, or Terms and Conditions between the parties whether direct, indirect, collateral, express or implied.

6.8. Amendment

These Terms and Conditions cannot be modified, varied, amended, or supplemented in any way by You. We reserve the right to modify, vary, amend or supplement these Terms and Conditions at any time and from time to time. We will post the current version of these Terms and Conditions on the Website and each such change will be effective upon posting on the Website or upon the date designated by us as the “effective date” (if any). Your continued use of the Online Services following any such change constitutes Your agreement to be bound by and its acceptance of these Terms and Conditions as so modified.

6.9. Copyrights

The CROSSLAND logo is a trademark and is protected by the laws and regulations of the Arab Republic of Egypt against misuse or tampering in any way.

6.10. Cookies

You are advised to review CROSSLAND Cookies Policy to learn how your data and information may be used, stored, and protected. CROSSLAND does not share your data or information with any third party for any purpose.

6. 11. No Waiver

Any waiver by us of any of the provisions of these Terms and Conditions will not constitute a waiver of any other provision (whether similar or not), nor will any such waiver constitute a continuing waiver of that particular provision, unless expressly provided by us in writing.

6.12. Electronic Communications

You agree that We may communicate with You through email or by posting notices on the Website. You agree that all Terms and Conditions, agreements, notices, disclosures, and other communications that we provide to You electronically satisfy any legal requirement that such communications be in writing. If, at any time, You decide that You do not wish to receive promotional emails, You can opt-out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

6.13. Survival

All provisions that either expressly or by their nature survive, will survive suspension or termination of Your membership of the Website.

6.14. Company Detail

The Website is operated by CROSSLAND . You can send us any queries 24/7 via [email protected] or call us at: +2 01030501065 from 10:00 am to 6:00 pm EET.